[Regarding Points Usage Error]

March 19, 2026

Thank you for your continued support.

We have identified an issue where points awarded upon new member registration or purchase could not be used at the time of payment.

The issue has now been resolved, and you can use your points as usual on the payment screen.

We sincerely apologize for any inconvenience or trouble this may have caused our customers.

Thank you for your continued understanding and support.

Order to Delivery Process

Step 1

Orders are accepted 24/7, all year round.

Step 2

You will receive an automated confirmation email immediately after placing your order.

Step 3

We will send you a follow-up email confirming your order details.

Step 4

Once your order has shipped, we’ll notify you via email.

Step 5

Please check your items upon arrival to ensure everything is correct.

There may be an issue with your email address, spam filters, or input errors.
Before placing your order, please double-check your email address and spam settings.
If you haven't received any email from us after more than a week, please contact our support team.

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